Shipping and Returns
If you are not happy with your item, you are able to return it within 14 days. After that we will not be able to offer you a full refund. Please note that we do not offer free shipping and refunds when returning via post. We also do not offer refunds on made to order items such as painted lampshades or printed to order prints. Please do look out for this on the product page. As these items are made specifically for the customer, we sadly cannot offer a refund.
Please return the artwork in the condition it arrived in. Exchanges of items may also be accepted within 14 days and the new artwork will be sent to you once we have received it. Please contact info@domenicamarland.com to choose which piece you would like to exchange. If your item is broken and you need to send it back to us, sadly we can only refund you for the shipping price you paid for initially. We are a small business and cannot afford to pay higher sums of personal shipping.
We ship items with a standard shipping rate. Orders are processed within 3-7 days and once shipped we send it via a tracked service with Royal Mail. We are a small business so please be patient with us if your orders do not arrive as quickly as you might like. Some items are made to order and some are fulfilled by different brands, therefore you may receive things separately.
International Shipping
We ship items with a standard shipping rate. Orders are processed within 3-7 days and once shipped we send it via a 24 hour service with Royal Mail. We are a small business so please be patient with us if your orders do not arrive as quickly as you might like. Some items are made to order and some are fulfilled by different brands, therefore you may receive things separately.